An AI receptionist that answers every call and books the job

The problem it solves

Most small businesses do not lose work to competitors who are better. They lose it to competitors who picked up the phone. Someone calls while you are with a client, on the tools, or asleep — and most people no longer leave voicemails. They call the next name on the list.

The cost is invisible, which is why it goes unfixed for years. There is no notification for the customer who rang once, got voicemail, and hired someone else. Work out your own number before you buy anything: how many calls go unanswered in a normal week, and what is one job worth to you?

What it handles

• Answers every call, 24 hours a day, in a natural voice — no hold music, no voicemail.
• Books, reschedules and cancels appointments directly in your calendar, checking real availability first.
• Texts the caller a confirmation and texts you the details the moment something is booked.
• Answers the routine questions — hours, location, services, what you do and do not cover.
• Logs a lead with full details for anything it cannot close, and alerts you straight away.
• Sits in front of your existing number. Answer everything, or only overflow and after-hours.

What it costs

Three parts, and we will tell you all three before you commit. A$499 to set it up — configuring your services, hours, booking rules and handoffs, once. A$149 a month to keep the line live, monitored and updated. Then usage: talk time and SMS, at a rate shared upfront, which only grows when your phone does.

No per-seat licence, no lock-in contract, cancel any time. A quiet month costs less than a busy one, which is the point — a sole trader taking fifteen calls a week should not pay what a clinic taking two hundred pays.

For most businesses, one recovered job a month covers the whole thing. For trades and clinics, one job often covers several months of it.

Where a human still wins

We would rather say this upfront than have you find out later. An AI receptionist is excellent at high-frequency, structured calls — bookings, reschedules, routine questions, after-hours capture. It is weaker where a call is messy, emotional, or high-stakes.

A distressed patient, a complaint, a complex quote being negotiated live — those need a person, and putting an AI in front of them costs you the relationship. The right setup for most businesses is not replacing anyone. It is covering the hours and the overflow where the alternative is voicemail.

And if your phone barely rings, or you already answer every call and like it that way, do not buy this. We will tell you so during the audit.

Who it fits

• Trades — electricians, plumbers, builders — where the owner is on the tools and the phone rings anyway.
• Clinics and allied health, where missed calls are missed appointments and the diary has real rules.
• Salons, studios and any appointment-led business with predictable booking questions.
• Any service business taking a meaningful share of enquiries outside business hours.

Getting started

It starts with a free audit rather than a demo. We look at how many calls you are actually missing, what they are worth, and whether this is the right thing to fix at all — sometimes it is not, and we would rather say so before you pay us.

If it does make sense, setup is days rather than weeks for a straightforward single-service business. Longer where there are multiple practitioners, deposit rules, or a custom booking system to connect.

Frequently asked questions

Is the Front Desk Agent a real phone line?

Yes. It is an AI voice receptionist that answers your business calls 24/7 in a natural voice. It books, reschedules and cancels appointments straight into your calendar, texts callers a confirmation, alerts you the moment something is booked, and logs a lead for anything it cannot close.

What does an AI receptionist cost in Australia?

A$499 to set up, once. A$149 per month to keep it live and monitored. Usage on talk time and SMS at a rate shared upfront, which only grows when your phone does. No per-seat fees and no lock-in contract.

Do I need a new phone number?

No. It sits in front of your existing business number, and you choose whether it answers every call or only overflow and after-hours calls.

What happens on a call it cannot handle?

It logs the caller as a lead with their details and what they wanted, and alerts you straight away, so the enquiry reaches you instead of disappearing into voicemail.

Will my customers know it is AI?

Some will, and that is fine. What they notice is being answered rather than sent to voicemail. We build the agent to be upfront and useful rather than to pretend to be a person.

How long does it take to go live?

Days rather than weeks for a straightforward single-service business. Longer where there are multiple practitioners, deposit rules, or a custom booking system to integrate.